Privacy Policy

Preamble

This Privacy Policy relates to information collected by Fly Another Day (hereafter “Fly Another Day”, “we”, “us” or “our”) through the use of its websites www.flyanotherday.com or app.flyanotherday.com (hereafter “website”) by its clients (hereafter “Client”, “Clients”, “you” or “your”).

This Privacy Policy is part of, and is governed, by our Terms of Service.

Acceptance of this Privacy Policy

Please read this Privacy Policy carefully. By using this website, you are accepting the terms of this Privacy Policy.

What mandatory Client information do we collect?

  • To create your user account, you must provide us with a valid email address, a password, your first name and your last name.
  • To process your payment if you are on a paid plan, Fly Another Day requires personally-identifiable Client information like name, address and company details.
  • To administer and monitor the use of the Fly Another Day service, we collect technical information through Internet log files. These files record data such as user IP address, browser type and other anonymous statistical usage data.

What optional Client information do we collect?

  • We optionally collect your company name and phone number.

Do we use cookies?

  • We do collect “Cookies” from your computer. These are small text files that we would place on your computer or mobile device in order to identify your Web browser and the activities of your computer or mobile device. Cookies are used to facilitate your use of the website.

How do we use the information we collect?

  • To create a user account, we use your email address and password.
  • To issue a quote and an invoice for non-credit card payments, we use your name, address and company details.
  • To process your payment if you are on a paid plan, we use your name, address and company details.
  • To send service announcements and updates regarding the website, we use your email address. Note that you will not be able to unsubscribe from service announcements and updates, as they contain important information relevant to your use of the website.
  • To respond to any e-mails you might send us (e.g. questions or comments), we may file your questions or comments (including your name) for future reference.
  • In some cases, when you contact us for support, it may be necessary for us to access your account in order to diagnose a problem.

How do we use technical information from your computer?

  • To assist you in using the website (e.g. to save time by not having to re-enter your user account details), we use “Cookies“. You do not have to accept cookies to use the website. You may change your browser settings to notify you when you receive a cookie or to reject cookies generally. However, if you reject them, certain features or resources of the website may not work properly, or at all.
  • To help us track website usage information, e.g. how many times a specific page has been viewed, we use “Page Tags”. Page tags are not visible to you, and any part of our website may contain them.
  • To administer and monitor the use of our website from a technical perspective, we use Internet log files.

When do we disclose information to third parties?

Except as described in this Privacy Policy, or as specifically authorised by you, we will not disclose any information to third parties outside of Fly Another Day.

Third-Party Contractors

We may employ independent contractors, vendors and suppliers (hereafter “Third-Party Contractors”) to provide specific products and services related to our website, e.g. website hosting, subscription processing, payment processing and mailing-list hosting. In the course of providing these services to us, Third-Party Contractors may have access to information collected through our website. Please be aware that we are not responsible for the privacy practices of third-party websites. If you do not want your personal information to be processed by a third-party website, then please do not use the Fly Another Day website.

Third-Party Websites

Fly Another Day provides clients with optional access to third-party websites, e.g. event websites and venue websites. Third parties may be able to independently collect information from you without our permission, usually for advertising and other commercial purposes. Please be aware that we are not responsible for the privacy practices of third-party websites. We encourage you to carefully read the privacy policies of any third-party websites you decide to visit.

This Privacy Policy applies solely to information collected by us through the Fly Another Day website.

Laws, Legal Rights and Obligations

We may disclose your information (including personally-identifiable information like name and address) if we believe in good faith that we are required to do so by law. We may also disclose such information in special circumstances where we have reason to believe that this is necessary to take measures against someone who might be violating our Terms of Service, or to protect the safety and security of our Clients or the general public.

Offices and Corporate Affiliates

We may disclose information (including personally-identifiable information like name and address) about you to our Offices or personnel located throughout the world, as well as to our Corporate Affiliates. A Corporate Affiliate is an entity which has a legal business or organisational relationship with Fly Another Day. Any such information will be treated by our Offices and Corporate Affiliates in accordance with the terms of this Privacy Policy.